Useful info
Village opening dates
20 April 2023 - 18 September 2023
Insurance
Reception opening hours and check-in and check-out times
The reception is open every day 08:00 - 22:00.
Check-in from 16:00 onwards for all accommodation, or from 12:00 for the pitches.
Check-out by 10:00 for all accommodation, or by 12:00 for the pitches.
If checking out later, payment will be required the evening before departure and will confirmed based on availability.
If arriving outside of the opening hours, the security staff will be there for check-in.
Online Check-in
The Online Check-in service is active! It will allow you to speed up your entry into the structure and start your holiday immediately! To check in online before your arrival, follow the guided procedure at this link. You will receive a Check-in confirmation. Give it to our reception staff with an identity document!
If Online Check-in is not possible, registration will take place at the facility. So valid identity documents are required for each person. Please show your identity card at check-in, and if you're a non-EU citizen then please show your passport. Photos or copies of documents will not be accepted. Documents are required for minors too.
If you are travelling with your pet, please let us know at the time of booking and bring the relevant documents and vaccination certificates with you.
Tourist tax
(From June to September) The city tax is € 1,00 per person, per night, up to 7 nights to be paid upon your arrival. For the following days a city tax of € 0.50 is applied.
Who are exempt from payment?
• Guests under 18 years
• Guests over the age of 65
Reception services
• Check-in and check-out
• Customer care (including telephone)
• Linen and sheet rental
• Luggage storage
• Refrigerator rental
Rental supplements
At the reception or at the infopoint you can rent:
• Additional sets of towels (€4)
• Bed linen (€4 for single beds and €8 for double beds)
• Baby set (highchair, tub and cot) (€6 per day)
Water park opening dates
Pools are open every day.
Low season
10.00 am - 07.00 pm
*information being updated*
Parking
Parking is free inside the village and in the spaces provided near the mobile homes.
Entertainment
Entertainment activities run in the village every day from 20/04 to 17/09.
Pet friendly
Four-legged friends are allowed in all accommodations, except for the hu glamp.
The acceptance of large dogs or breeds considered to be high-risk must be agreed with Management. Owners are responsible for any damage caused by their pets. Dogs must be kept on a lead and they are not allowed in the swimming pool area, sports areas and playgrounds.
If pets are brought to the accommodation, an additional €60 payment is required at all accommodations for end-of-stay cleaning. For the pitches, there is no extra fee to bring your pet with you.
Facilities for the disabled
For guests with physical impairments, there are accommodations and public toilets with easy access.
WI-FI
Guaranteed coverage in the common areas.
Sport facilities and play areas
Inside the village you'll find a football pitch, table tennis tables, table football and a playground. The water park also has slides and games for the little ones.
Quiet hours
The village has quiet hours between 24:00 and 07:00. It is not possible to drive your car on site between those times.
ATM
An ATM is available in the village, next to the reception, active during the high season.
Medical centre
In the village, during the high season, there is a private medical assistance service, available at specific times or upon request for a fee.
*information being updated*
Laundry
In the village there is a self-service laundry with paid washing machines and dryers.
• € 4.00 washing + € 1.00 soap
• € 4.00 dryer
*information being updated*
Infopoint timetables and activities
The Infopoint is open every day.
09.00 - 21.00
• Tourist information about Cecina and the surrounding area
• Sale of theme park tickets
• Tour Elba Island and Florence
• Activities (Bike tour, Wine tasting)
*information being updated*
Restaurants opening hours
• Restaurant and pizzeria
Low season
18:30 - 22:30 (restaurant), 18.30 - 24.00 (bar service)
• Pool Bar:
Low season
08:00 - 19:00
• Fast Food:
Low season
12:00 - 15:00
*information being updated*
Market opening hours
Low season
07.30 - 12.30 / 16.30 - 19.30
High season
07.30 - 13.00 / 16.30 - 20.00
*information being updated*
Accommodation cleaning
Initial and final cleaning is included in the price. The accommodation must be left clean and tidy, free of rubbish and with clean kitchenware. Each additional clean costs €25.
If pets stay at the accommodation, an additional end-of-stay cleaning fee of €60 is required.
Barbecues
Barbecues are only permitted using the gas stoves supplied with the accommodations that provide them. For more information, please check the details of each accommodation.